About Us

What is an Audiologist?

Audiologists are experts in evaluation of hearing and balance function and non-medical treatment of hearing loss. An audiologist holds a master or doctoral degree from an accredited university with specialized training in the scientific study of hearing and balance, including hearing loss prevention, identification and assessment of hearing and balance problems and proper fitting and testing of hearing aids. After graduate school, audiologists are required to complete a year-long externship and pass a national competency exam.

By virtue of their graduate education, professional certification and licensure, audiologists are the most qualified professionals in the field.

Payment and Insurance Policies

We require payment at the time of services rendered unless other arrangements have been made prior to the appointment. We are a participating provider for Blue Cross/Blue Shield, Midlands Choice, Medicare and Medicaid. Regardless of each patient’s medical insurance coverage, our practice holds the patient responsible to settle their own account. As a courtesy, our front office staff will submit your insurance claim for you and is available to assist with any questions regarding your coverage. However, the patient is ultimately responsible for all fees relating to their own care.
We are available to discuss billing questions if needed. Above all, we want patients to understand our charges and be satisfied that they are fair and equitable. For convenience, we accept cash, personal checks, Visa and Mastercard. We also have financing available through CareCredit.

Appointments

We do not require a physician referral for an appointment at our office, but your insurance company does. Insurance companies require a referral from a medical doctor before they will consider paying a claim for audiologic services. We will do our best to assist you with obtaining that referral from your physician. Appointments are required for all evaluations so that our Audiologist has adequate time to fully discuss your concerns with you, completely explain the test findings and make appropriate recommendations tailored to your needs. Established patients are not required to make an appointment for a hearing aid clean and check, but encouraged to call ahead to reduce the probability of extended waiting time. Appointments can be made by calling 402-564-9198 or 800-565-9198.

Office Hours

Monday, Tuesday, Wednesday – 8:30am to 12:00pm and 1:00pm to 5:00pm
Thursday – 8:30am to 12:00pm
Friday – 8:30am to 4:00pm